top of page
  • Writer's pictureSouvik Das

Forget the forms. Log in with Ann

Ann,” Aetna’s personalized, virtual assistant, offers 24-hour support for members who are new to the website or need help logging in. Members receive the same responsive service from Ann that they receive when calling customer service, but without leaving the website. Ann is interactive and easily interprets members’ questions, helping them with the registration process or with recovering forgotten usernames or passwords.

Meet Ann:

#Customerquerybot #Personalization

23 views0 comments

Recent Posts

See All
bottom of page