Change is the only constant in this world- nothing stays the same. We have evolved from dinosaurs to apes to primitive Neanderthals to Homo sapiens sapiens. From living in caves, we now live in brick-and-cement houses. From the time we communicated through letters and telegrams, to when Graham Bell invented the telephone, to the modern smartphones which have messaging apps, where connecting with another human being is just a text away. Image Credit: Pinterest From the time we

Ann,” Aetna’s personalized, virtual assistant, offers 24-hour support for members who are new to the website or need help logging in. Members receive the same responsive service from Ann that they receive when calling customer service, but without leaving the website. Ann is interactive and easily interprets members’ questions, helping them with the registration process or with recovering forgotten usernames or passwords. Meet Ann: https://news.aetna.com/news-releases/aetna-i