• Souvik Das

AI does a lot of things, including helping this Brand provide you with personal assistants


H&M uses the H&M Kik bot as a brand extension tailored towards customizing the user’s shopping experience. Whether consumers are looking for outfit inspiration or are debating trying out a new style, they can browse potential options by chatting with H&M on Kik as if they had a personal stylist at their fingertips.

http://www.topbots.com/project/hm-kik-bot-review/

#Customerexperience #Customization

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