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  • Writer's pictureSouvik Das

Gift those flowers today. Powered by Artificial Intelligence

Don’t feel like talking to customer service when ordering flowers for your loved one? Now you don’t have to. With the blooming of 1–800-Flowers’ budding chatbot, users can quickly communicate with the company through Facebook Messenger. The brand’s chat interface also allows customers the option of speaking to a live agent for additional support. You can view bouquets, gift baskets and floral arrangements and place orders without leaving Messenger.

#Fbbot #Customerexperience

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